Last Update on 23/1/2023
V HYPERSOUND & LIGHT LIMITED (hereinafter referred to as “the Company, “we” or “us”), which is based on XXXXX, is committed to protecting and respecting your privacy.
Please read this policy carefully to understand our approach and practices regarding your personal data and how we will treat it.
The processing of your personal data, as described in this Policy, is based on the consent you provide to us by using the services of our Website.
For the purposes of the applicable legislation on the protection of personal data, the controller is the Company V HYPERSOUND & LIGHT LIMITED based in XXXXXX.
- Collection of Information
We collect your personal information when you use the website. The information we collect falls into three categories:
(a) information you provide to us;
(b) information we collect by automated methods; and
(c) information we collect from other sources;
We may combine the information you provide to us with information collected by automated methods and with information we receive from other sources.
1.1 We collect information that you provide to us, as follows:
The Company collects through the Website personal data of Users as they are entered on the Website by them for the use of certain services of the Website. Specifically, the following User data are collected and processed indicatively: name, surname, email address, postal address, telephone number.
Your profile information, including about our services you prefer or the times you prefer to visit us or the frequency you use the Website; and
Other personal information you choose to provide to us when interacting with and/or communicating with us (for example, name, surname, postal and email address, telephone number.)
1.2 We collect information through automated methods
We may use automated technologies to collect information from your mobile device when you use our Website.
We may collect information about:
your internet protocol address (address IP)
the operating system of your mobile device, if you visit the Website through a mobile device;
the type of mobile device and its settings
The serial numbers that correspond to your device and its parts.
advertising identifiers (for example, advertising IDFAs & IFAs) or similar identifiers;
the redirected website (the website that led you to ours)
messages to us or about us on social media and
actions related to the way you use our Website, such as sections you visit on our Website.
Our Website may collect information about the exact location of your mobile device using geolocation and technologies such as GPS (global positioning system), – (wireless local area network), Bluetooth or cell tower proximity). The majority of mobile devices and browsers allow you to revoke the permission you have given us to collect this information, using the settings of your device or browser. If you have questions about how you can prevent the collection of information about your exact location, yourWe recommend that you contact your mobile device technical support provider, your device manufacturer or your software or browser provider. Some services may not function properly without your location information. If you wish us to delete information we have collected that could identify your location, please contact us at the address, telephone number or email address listed below. By law, we may need to retain certain information.
1.3 We collect information from other sources
We may collect information about you from other companies or organizations. We may also collect information that is publicly accessible. For example, we may collect information about you when you interact with us on social media.
- How we use the information we collect.
We will use the information we collect to:
Navigate and make use of the Website’s features
To personalize your experience on our website
To execute orders for the purchase of products you submit through our Website, to communicate with you about your purchase but also about our accounting, auditing and internal operations in the context of our transactional relationship.
To improve our business, products and services. For example, we may use your information to better understand the preferences of consumers and users of the Website, in order to improve the organization and presentation of our products through our online store but also to improve our Website in general. We may use the information to develop new products and services by conducting customer research and evaluating the efficiency of our sales, marketing and advertising activities;
to maintain, manage and improve our products, offers, promotions, our Website;
to send you promotional messages about news, offers for products and services of our Company indicatively via email (newsletters), mobile phone (sms, viber), web push notifications, etc., if you have told us that you wish to do so. (,
If you contact us, we will use the information you bring to our attention, such as your contact details and/or delivery or payment information, and/or information about the product you purchased, in order to resolve the problem you are experiencing or respond to your inquiries.
- With whom we share the information we collect
We will share your information with suppliers who provide services to us, such as website support services, and other information technology services and conducting research and analysis. We prohibit suppliers who provide services to us, such as such suppliers, from using the above information or sharing it for any purpose other than to provide services on our behalf.
We may decide, for strategic or other business purposes, to sell or transfer our business in whole or in part. As part of such sale or transfer, we may transfer information we have collected and stored, including customer information, to any party involved in the sale or transfer.
Sometimes we may share information that does not directly identify you. For example, we may share anonymous, aggregated statistics about your use of the Website.
Exceptionally, our Company may disclose your personal information to third parties only if there is a legal obligation to do so, or is obliged by a decision / order of a judicial or other competent authority.
4.1. If you give us your consent to receive promotional communications from us, you can choose not to receive such communications anymore and withdraw your consent by following the instructions in the promotional messages (-). You can also choose not to receive promotional communications anymore.by calling the telephone or e-mail address below (see paragraph 11 “How to Contact”). If you have chosen not to receive promotional messages from us anymore, the Company will however be able to send you messages / communications about your transactions, any accounts you have with us. Also, the fact that you have chosen not to receive one type of communication from us does not mean that you have chosen not to receive other types of communications from our Company. For example, if you have chosen not to receive emails, you may continue to receive promotional messages over the phone (e.g. sms) if you have previously chosen to receive these.
4.3. We will retain your data for as long as is necessary to serve the purposes described in this Policy as well as to comply with our data retention policies (unless the retention of the data for a longer period is required by law).
4.4. If, at any time, you wish to have the personal information we hold about you corrected, please contact us at the address or telephone number below (see section 11 “How to Contact Us”).
- Retention period of personal information
We keep your information for as long as necessary to fulfill the purposes described in this Policy. (unless legal requirement to be complied with for a longer period).
- Links to other websites and social media
It is also possible that the providers of other applications, tools, widgets and plug-ins that we make available on our Website, such as Facebook “Like” buttons, may also use automated methods to collect information and how to use these features. These organizations may use your information in accordance with their own policies.
- International transfer of data
7.1. The personal information we collect from Users will remain and be stored on a secure server within Cyprus ]and the Company takes all reasonable measures to protect it.
7.2. Notwithstanding the foregoing, the personal information we collect may be transferred to and stored at destinations outside the European Union (EU), including countries that may not provide the same level of protection as that provided in your country.
In the context of the processing described in this Policy, we may entrust the processing of, or disclose your personal information to, third parties established in countries outside the European Union (EU). Therefore, your personal information may be processed by staff operating outside the European Union (EU) who work for us or one of our suppliers. We rely on these third parties/suppliers to provide services and products on our behalf and we may share your personal data with these third parties (for example, program/software providers, external partners, etc.). In general, our service providers are contractually obliged to protect your personal data and cannot in any way use or transmit your personal data. We will not allow these third parties to use or share this information for any purpose other than the purpose of providing services on our behalf.
Regardless of which country your personal data is shared with, we will only share your personal data in those cases where there is a strict need to know and always in accordance with appropriate protection mechanisms (such as the European Commission’s Standard Contractual Terms).
You have the right to request a copy of the above by contacting the Company at the address or telephone number below (see paragraph 11 in this regard).
By submitting your personal data, you agree to such transfer, storage or processing. Such transfers will be in accordance with the uses specified in this Policy and as permitted by law. We will take all necessary measures in accordance with applicable law to ensure the secure management of your data, always in accordance with this Policy and the legislation.
- Information security
We are committed to taking all appropriate measures designed to keep your personal information secure. Our technical, administrative and material procedures are designed to protect your personal information from accidental, unlawful or unauthorized loss, access, disclosure, use, modification or destruction. Although we make efforts to protect our information systems, no website, information system or data transmission on the Internet or any other public network can be guaranteed to be 100% secure.
Under applicable law, you have the right of access, i.e. upon your request, on the one hand, to be informed whether or not your personal data is being processed and, on the other hand, to receive further information about the processing, in particular about the processing carried out, the appropriate safeguards under which any transfers to a third country or international organization take place. In addition, you have the right to demand the rectification of your inaccurate personal data. Also, if the conditions of the law are met, you have the right to erasure, the right to restriction of processing, the right to data portability and the right to object to processing.
Furthermore, you may withdraw your consent at any time, without however affecting the lawfulness of processing based on consent before its withdrawal.
Finally, you have the right to lodge a complaint with the competent supervisory authority if you consider that the processing of your personal data is contrary to applicable law.
You have the opportunity to exercise your rights above as well as to receive further information about them by contacting us in writing in the manner described in the section “How to contact us” below.
11.How to contact us