Frequent Asked Questions (FAQ)

Q: Who is V Hypersound & Light?

A: V Hypersound & Light is a professional supplier of audio, lighting and control systems in Cyprus, serving venues, clubs, bars, restaurants, event companies and DJs.

Q: Where are you located?

A: We are based in Nicosia, Cyprus, with island-wide delivery and installation services.

Q: Do you have a showroom?

A: Yes — you can visit our showroom to see and test equipment before purchasing.

Q: Do you work with both professionals and private customers?

A: Yes — we support venues, installers, DJs, event planners, production companies and private buyers.

Q: Which brands are you an official dealer for?

A: We are the official dealer in Cyprus for:

• Next Audio
• Chauvet DJ
• Chauvet Professional
• ChamSys
• Mackie
• Proel
• Lithe Audio
• And more professional brands

Q: Are all products genuine and covered by warranty?

A: Yes — all products are 100% genuine and include official manufacturer warranty.

Q: Do you offer brand-specific support?

A: Yes — we provide support, installation and programming for all brands we represent.

Q: What types of products do you sell?

A: We supply:

• Professional speakers & sound systems
• Stage & event lighting
• Moving heads, LED fixtures, effects
• Lighting consoles & DMX control
• DJ equipment
• Studio & recording gear
• Cables, stands, clamps & accessories
• Special effects: fog, haze, lasers

Q: Do you stock products or order on demand?

A: We stock popular items and can order any product from our partner brands.

Q: Can you help me choose the right equipment?

A: Absolutely — our team can recommend the best solution based on your venue or project.

Q: Do you offer installation services?

A: Yes — we provide full installation for audio, lighting and control systems.

Q: What types of venues do you install?

A: We cover a large portion of venues such as:

• Clubs & bars
• Restaurants
• Event halls
• Churches
• Theaters
• Hotels
• Outdoor venues

Q: Can I pick up my order from your showroom?

A: Yes — you can choose “Pickup from Showroom” during checkout.

Q: What payment methods do you accept?

A: We accept payment methods such as:

• Credit/debit cards
• Bank transfer

Q: Do your products come with warranty?

A: Yes — all products include official manufacturer warranty.

Q: How do returns work?

A: Returns are accepted according to our return policy. Contact us for assistance.

Q: What if my product arrives damaged?

A: Contact us immediately — we will replace or repair the item.

Q: Do you offer after-sales support?

A: Yes — we provide full technical support for all products we sell.

Q: Can you repair or service equipment?

A: Yes — we offer repairs, servicing and spare parts.

Q: Do you offer training for lighting consoles?

A: Yes — we provide ChamSys QuickQ training and DMX programming sessions.